frequently asked questions
General
user support
Support mail : support@miningciti.com
Support center
LEASED HASHING POWER
Lease an amount of hashing power, without having a dedicated physical or virtual computer. (This is, by far, the most popular method of cloud mining.)
WHERE IS YOUR MINING FARM LOCATED?
For security reasons, we do not disclose the exact location of our mining farms. As of June 2019, we are operating several mining farms that are located in Australias, America and England. Electricity cost and availability of cooling are important, but not the only criteria.
VIRTUALLY HOSTED MINING
Create a (general purpose) virtual private server and install your own mining software.
HOW TO UPGRADE THE PLAN PACKAGE
Click upgrade plan then wallet will appear. You just transfer the corresponding BTC number.
LIMITATIONS NEED TO DRAW BITCOIN?
Your balance of 0.001 Bitcoin you can withdraw.
HOSTED MINING ?
Lease a mining machine that is hosted by the provider.
HOW CLOUD MINING WORKS?
In general, there are three forms of remote mining available at the moment
WHAT IS CLOUD MINING?
Cloud Mining is the process of Cryptocurrency mining utilizing a remote datacenter with shared processing power. This type of cloud mining enables users to mine cryptocurrencies without managing the hardware.
WHAT IS MINING POOL?
A Mining pool is the pooling of resources by miners, which is a group of miners working together to increase their chances of finding a block at the group level, compared to that at the individual level. Through such pools, miners combine their computational resources with those of the other members, which enhances their joint processing power, and helps to achieve the desired output faster.
WHAT IS MINING?
The cryptocurrency mining involves two functions: releasing new coins into the system as a reward, and verifying and adding transactions to the Blockchain, a public ledger.
WHAT IS CRYPTOCURRENCY?
A cryptocurrency is a digital or virtual currency that uses cryptography for security. A cryptocurrency is difficult to counterfeit because of this security feature. A defining feature of a cryptocurrency and arguably its most endearing allure is its organic nature; it is not issued by any central authority, rendering it theoretically immune to government interference or manipulation.
WHAT IS MININGCITI?
MININGCITI? is Cloud Mining platform, which is transforming global crypto mining industry by building Shared Managed Mining Farm. We at MININGCITI aims to be the world's leader in cloud mining by utilising the most dynamic Mining Pools and focusing on the best paying cryptocurrencies.
HOW TO REGISTER YOUR ACCOUNT ON MININGCITI?
You need a bitcoin wallet to register and login and PIN You choose 5 random numbers.
HOW CAN I REACH YOU IF HAVE FURTHER QUESTIONS ?
Customer service is our highest priority! Making decisions is not only about having a good feeling but also about understanding the business concept in detail. Therefore, if you need any help, our agents are available to assist you via chat. Keep in mind that account-related questions, which require a detailed check, need to be submitted via ticket from the “Contact Customer Service” section on your MININGCITI account or our web form (at the bottom of this page). Since the quality and promptness of our response also depends on the request you have submitted, please make sure to choose the right service topic from our drop-down menu. If the wrong one is selected, it can delay the resolution of the ticket. We are looking forward to hearing from you.
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